Landlord/Broker FAQs

How do I approve or decline an applicant?

Step by step instructions on how to approve or decline an application and send an optional notification.

How do I share an application I have received?

Steps to share an application with a fellow decision maker.

Adding notes to submitted applications

Create internal notes on submitted applications viewable by other decision makers and collaborators.

How do I group applications in my account?

Link applicants to keep submissions organized

Can I order reports after an application is received?

Rent Application supports your pre-apply workflow

Does Rent Application support I-Frames?

Can I embed an Apply Now button on my site?

Create your own button to include on your website

Does Rent Application offer online leases?

How do I share my application form with a potential tenant?

How to share your unique application link with potential tenants via email

How do I view and download a submitted application?

How to download a submitted application, reports, and attachments as PDF files

Why are Experian credit reports only available for 30 days?

Do you work with other report providers?

How do I update which reports are processed when an application is submitted?

Edit selected reports on your existing forms.

About Rent Application's Income+ & Landlord Verification Reports

How they are processed, what to expect, sample reports

How do I verify my identity with Experian?

Steps to verify your account with Experian in order to process credit reports on your applicants

Just Housing Ordinance Amendment for Cook County

For property representatives in Cook County, IL

Managing your forms

Creating and customizing your application form

How do I update my notifications settings?

Review the frequency of notifications and how you receive them

Authorization Language

How to add additional Authorization Terms to your online application

Fair Housing Compliance

An overview of our Compliance Engine processes for affected jurisdictions

Louisiana Act No. 422

New legislation affecting lessors of properties in LA, and how Rent Application can help you stay in compliance

New Jersey Fair Chance in Housing Act

Steps to ensure compliance with New Jersey S.B 250 / A.B. 1919 legislation effective January 1st, 2022

Identity Verification Report by Persona

Reduce the risk of tenant fraud by verifying photo IDs

How to Create a Pre-Screening Application

A step-by-step tutorial on creating a pre-screening application

Failed ID Verification Reports

Common reasons a Database Verification may fail

Why Can't I See Applicant SSNs?

Last Updated: 10/09/2024

Illinois Reusable Tenant Screening

Guide to new legislation in effect Jan. 1st, 2025

How can I collect my own application fees?

Enable My Payments to add a fee payable to you!

Update Your Credit Report Processor