Applicant FAQs

How do I dispute items on my screening reports?

How to dispute incorrect information on your credit, criminal, or eviction report

I have a question about the rental property

I'm having trouble submitting my application!

Helpful tips to help get your application submitted successfully

What if I am having trouble processing payment for my application?

How to resubmit payment for your application without having to reapply.

Can I pay without a credit card?

How do I view and update my submitted application?

Instructions to view/edit your application, and who to contact for the status of your application processing.

I am an applicant, how do I apply?

Instructions for applicants, co-signers, and co-applicants

Help with our ID Verification report

Best practices for successful ID verification & FAQs for applicants

Questions About My Credit Report

Help with TruV Employment Verification

Is there a required file format for attachments?