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How do I dispute items on my screening reports?

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How do I dispute items on my screening reports?

How to dispute incorrect information on your credit, criminal, or eviction report

Last updated on 24 Jun, 2025

For general information on report accuracy, see https://rent-application-faq.groovehq.com/help/report-accuracy-policy

The method of submitting a dispute depends on the type of screening report you have received. 

To dispute an Experian credit report, please send an email to support@rentapplication.net and we will dispute it on your behalf. This must be done immediately, so please contact us ASAP!

For all other types of disputes (including Transunion credit reports), you can dispute incorrect items by contacting the report processor directly using the contact information in the bottom right corner of your report:

ZipReports
PO Box 7248
Northridge, CA 91327
Phone: (800) 311-1585
Fax: (866) 894-6501
service@zipreports.com

Global Verification Network
P.O. Box 95258
Palatine, IL 60095
Phone: 877-695-1179 
Fax: 312-683-0529

Please note, eviction reports include the following civil items in addition to evictions: liens, judgements, and suits.

If you need help determining which report processor to contact or would like further assistance submitting a dispute, please email support@rentapplication.net. 

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